Step 1 — Unbox & Inspect
Open your Trezor package and verify the tamper-evident seal. Make sure the holographic sticker and serial match the packaging. Do not use the device if packaging looks compromised. Keep original packaging until setup is complete.
Step 2 — Connect Safely
Connect your Trezor to a trusted computer or mobile device using the supplied USB cable. Avoid public or shared computers. If you prefer, you can use Trezor Suite on your personal machine for a guided experience. When you connect, the device screen will show the Trezor logo — confirm this is displayed on the physical device, not only on the computer screen.
Step 3 — Visit Trezor.io/Start
Open your browser and go to trezor.io/start. This page will guide you to download Trezor Suite or to follow the web-based onboarding flow. Always type the address manually or use a bookmark — do not follow links from emails or ads.
Step 4 — Install & Update
Install Trezor Bridge or Trezor Suite as instructed. Allow firmware updates if prompted — updating firmware is essential for security. The device will display a fingerprint of the firmware; verify it when shown. Never install software from unofficial sources.
Step 5 — Create a Wallet
Choose Create new on the device or within Trezor Suite. The device will generate your seed (recovery phrase). This happens entirely on the hardware — the secret never leaves the device. Write your recovery words on the provided card; do not store them digitally.
Step 6 — Secure Your Recovery
Store the recovery phrase in at least two secure locations (bank safe, personal safe). Consider using a metal backup plate for fire and water resistance. Never reveal your recovery phrase — anyone with it can access your funds.
Step 7 — PIN & Passphrase
Set a PIN to protect against physical access. Optionally enable a passphrase (also called hidden wallet) for an extra security layer — remember the passphrase exactly, because it is not recoverable. Test unlocking the device a couple of times to ensure you remember your PIN.
Best Practices
- Always verify addresses on the device screen before confirming transactions.
- Keep firmware and Trezor Suite updated.
- Never type your recovery phrase into a computer or phone.
- Use a strong, memorable PIN; avoid obvious numbers.
Troubleshooting
If your device is not recognized, try a different USB port or a new cable. Reinstall Trezor Bridge/Trezor Suite and reboot your computer. If you suspect tampering or unexpected behavior, stop and contact official Trezor support. Never share your recovery phrase when seeking help.
FAQ — Quick Answers
Q: Can I use Trezor with multiple computers?
A: Yes — your Trezor stores keys on the device and can be used on different trusted machines.
Q: What if I lose my device?
A: Use your recovery phrase to restore on a new Trezor or compatible wallet. Keep the phrase safe.